With over 30 years of experience…

In the Contact Centre and Digital interactions landscape, Ensighted has profound knowledge and vast experiences to help organisations with both strategy, and importantly the tactical execution of value initiatives.

Our advisory business is centred around 3 key service pillars:

  • Go To Market Advisory

  • Program Mobilisation and Delivery
  • Value Realisation

We are we are a team of highly motivated and passionate people, helping people and business in achieving maximum value and benefits through the tangible insights and recommendations we provide.

Meet our team

We are a modern team, embracing innovation and collaboration to achieve our goals. Join us on our journey of creativity and growth.

Mal Thompson

Strategic Advisor

Charl van Wyk

Chief Technical Officer

Frank Mastronardo

Managing Director

Our Core Values

Not set in our ways

We keep up with a fast-paced environment and have an agile approach to working. Which means we can flex as your business and project dictates.

We stay curious

We’re always learning, exploring, and trying new ways of doing things. We thrive on collaborative conversations and working with you. Giving ourselves the best opportunity to deliver amazing experiences for our clients.

Accountable

Our clients rely on us to deliver on our promises and meet business goals without blowing out costs. We’re not afraid to speak up if we see a better way and we’ll never recommend something you don’t need.

Solution focussed

Your business challenges are our problems to solve. We dig deep into the data to provide valuable insights that shed light on the solution and path to take.

Celebrate the little moments

Work should be enjoyable. Our team takes the time to celebrate the little moments in our daily work-life. Our people are our greatest assets.